NISSAN Motor GB has introduced the appointment of Spencer Clayton-Jones as community growth and buyer high quality director.
Spencer returned to Nissan – the place he began his automotive trade profession – 10 months in the past as community technique supervisor, and begins his new function on 1st November.
“Nissan has established and maintains management within the important and fast-growing crossover and EV market sectors nevertheless, that success must be matched by a top quality buyer expertise whether it is to ship sustainable outcomes,” stated Spencer.
“It’s very important to make sure the Nissan seller community continues to match the requirements of service that immediately’s automobile patrons anticipate, and demand, and I’m delighted to be a part of the model at this thrilling time.”
Spencer’s appointment follows 15 years at Volkswagen Group UK, the place he labored most lately as head of buyer high quality and community growth.
Alex Smith, managing director at Nissan Motor GB, stated: “Spencer’s robust buyer high quality and dealer-focussed background is an ideal match as we proceed to strengthen our enterprise within the UK.
“At present’s automobile patrons are absolutely knowledgeable earlier than they step foot into any of our dealerships, which makes it completely important that after they do, we ship a firstclass expertise, first time, each time. Spencer’s function will deal with each buyer touchpoint with the intention to proceed to drive high quality all through our seller community and guarantee we ship an distinctive expertise for each Nissan buyer.”
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