Ericsson software program downside inflicting widespread cellular phone outages

An issue with the software program in Ericsson gear is inflicting outages internationally together with O2 customers in Nice Britain and Softbank customers in Japan, in line with a report within the Monetary Occasions earlier immediately.

Ericsson took blame for the outage in a press launch. It apparently entails defective software program on sure Ericsson gear used on the affected firm’s cellular networks. Whereas Ericsson indicated it concerned a number of nations, it appeared to attempt to reduce the impression by stating it was “community disturbances for a restricted variety of prospects.” The FT report indicated that it was really affecting thousands and thousands of cellular prospects worldwide.

Regardless, the corporate stated that an preliminary evaluation attributed the issue to an expired software program certificates on the affected gear. Börje Ekholm, Ericsson president and CEO, stated they have been working to revive the service as quickly as attainable, which in all probability isn’t quickly sufficient for individuals who don’t have a working cellular phone in the meanwhile.

“The defective software program that has triggered these points is being decommissioned and we apologize not solely to our prospects but in addition to their prospects. We work onerous to make sure that our prospects can restrict the impression and restore their companies as quickly as attainable,” Ekholm stated in a press release.

Whereas the press launch went onto say they're working to revive the service all through the day, as of publishing this text, the O2 outage maps nonetheless confirmed issues within the London space.

The AT&T and Verizon outage pages are additionally at present exhibiting outages within the US. We reached out to Ericsson by cellphone and e-mail to substantiate if this was a part of their software program issues, however had not heard again by the point we revealed. If we do, we'll replace this story.

(Notice that Verizon owns this publication.)